Contacting CellarPass

Guest Assistance- Please Read

Need to view your upcoming reservations or view your purchase history?

Please log into your CellarPass My Account or contact us via our Live Chat (M-F, 9am – 5pm- Pacific) by going to We do not provide phone support at this time.

You may also contact your host directly using the information supplied in your confirmation email sent to you as they will be happy to assist you in case you need to make changes.

We’re sorry, but CellarPass agents are NOT AUTHORIZED to assist you with making changes (rescheduling, canceling or likewise) of your reservations or ticket purchases.

Technical Support

If you are an existing CellarPass business listing subscriber and need technical support with your account, please visit our support site.

Join CellarPass

Want to join CellarPass so that guests can book their reservations or purchase tickets to your events online? Looking for more better leads while providing a better guest experience? See Pricing

Get started on CellarPass by claiming your FREE business listing and you’ll be on your way to providing a better guest experience.

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